Privacy Policy - Alcança Worldwide

1. Introduction

1.1. The privacy of our users is one of our top priorities. This Privacy Policy describes how Alcança collects, uses, processes, and protects the personal information provided through the Alcança Worldwide website.

1.2. By using our website, the user agrees to the collection and use of information in accordance with this Privacy Policy.

2. Personal Data Collected

2.1. Alcança collects the following types of personal data:

• Information directly provided by the user, such as name, email, and other data entered into contact or registration forms.

• Technical data, such as IP address, browser type, operating system, and information about the use of the website.

3. Purposes of Data Processing

3.1. The data collected may be used for the following purposes:

• To provide and improve our services;

• To respond to user inquiries or requests;

• To send marketing communications, provided that the user has given their consent;

• To comply with legal obligations.

4. Sharing Data with Third Parties

4.1. Alcança commits not to sell, share, or distribute users' personal data to third parties, except in the following cases:

• When necessary to comply with a legal obligation;

• When the user gives their express consent;

• When sharing is necessary to perform the requested services (e.g., with contracted service providers).

5. User Rights

5.1. The user has the following rights regarding their personal data:

• To access their personal data;

• To correct inaccurate or incomplete data;

• To request the deletion of their personal data;

• To object to the processing of their data for direct marketing purposes.

5.2. To exercise any of these rights, the user should contact Alcança via email at suporte@alcanca.pt.

6. Data Security

6.1. Alcança takes appropriate technical and organizational measures to ensure the security of users' personal data, protecting it against unauthorized access, loss, or destruction.

7. Data Retention

7.1. Alcança will retain users' personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations.

8. Cookies

8.1. The website uses cookies to enhance the user experience. Cookies are small text files stored on the user's device that help personalize navigation and collect data about the use of the website.

8.2. The user can configure their browser to refuse cookies, but this may affect the functionality of the website.

9. Changes to the Privacy Policy

9.1. Alcança reserves the right to update this Privacy Policy at any time. Significant changes will be communicated on the website.

10. Contact

10.1. For questions related to this Privacy Policy, the user may contact us via email at suporte@alcanca.pt.